First and foremost, we want our Renters to know that their items are insured with a premium policy up to $3,000. For our risk averse renters that want another layer of protection, we recommend recording all of the belongings to be placed in your space. If, for whatever reason, all or some of your items are missing upon arrival for pick-up, inquire about the situation with your Host. If the discrepancy still cannot be resolved, please reach out to Roo’s Resolution Center.

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